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VMware vSphere: Troubleshooting Workshop [V5.5]

Course Details

This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware© vSphere© environment. This workshop also increases your skill and competence in using the command line to analyze problems. The workshop is based on VMware ESXi? 5.5 and VMware vCenter Server? 5.5. You will spend approximately 75% of class in hands-on labs.

Course Prerequisites

  • VMware© Certified Professional 5 - Datacenter Virtualization (VCP5-DCV)
  • Equivalent knowledge and administration experience with ESXi and vCenter Server
  • Experience working with a command-line interface is highly recommended

Course Agenda

1. Introduction to Troubleshooting

  • Using a structured approach to troubleshooting

2. Troubleshooting Tools

  • Adding the VMware vSphere Management Assistant to an Active Directory environment
  • Using commands to record information about your vSphere configuration
  • Locating important log files
  • Installing the VMware vSphere Syslog Collector
  • Gathering log bundles for technical support

3. SSL Certificates

  • Implementing SSL certificates for vCenter Server
  • Implementing SSL certificates for ESXi

4. Networking

  • Troubleshooting standard switch issues
  • Troubleshooting virtual machine network connectivity issues
  • Troubleshooting management network connectivity issues
  • Troubleshooting distributed switch issues

5. Storage

  • Troubleshooting LUN connectivity issues
  • Troubleshooting multipathing issues

6. Cluster Management

  • Troubleshooting vSphere cluster issues
  • Troubleshooting vSphere vMotion issues

7. vCenter Server and ESXi

  • Troubleshooting vCenter Server service issues
  • Troubleshooting ESXi host issues

8. Virtual Machines

  • Troubleshooting virtual machine state issues
  • Troubleshooting VMware Tools™ installation issues
  • Troubleshooting VMware snapshot issues
  • Troubleshooting virtual machine power-on issues