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Monitoring and Operating a Private Cloud with System Center 2012

Course Details

In this course, you will receive an overview of a private cloud infrastructure, the business and technical drivers behind the implementation, and how System Center 2012 can be used to monitor and operate the private cloud infrastructure. Through hands-on exercises you will gain the skills to configure and optimize a new business unit cloud, deploy pre-packaged applications, and create a new service template to deploy a service into the cloud. You will also learn how System Center Operations Manager is used to monitor the various services that underpin the private cloud. You will gain insight into the Application Performance Monitoring (APM) feature of Operations Manager to monitor the performance and availability of an application. You will learn the core functionality of Service Manager and achieve the skills to create and manage change requests, incidents, and release records as well as the security model behind Service Manager.

Course Prerequisites

  • Windows Server 2008 R2
  • Active Directory Domain Services (AD DS)
  • Networking experience
  • Experience with previous versions of System Center products
  • Configuration of Microsoft SharePoint
  • Hyper-V
  • Data center management processes
  • Storage Area Network (SAN) knowledge

Course Agenda

1. Private Cloud

  • Cloud Computing Model
  • Requirements for the Private Cloud
  • Operating a Private Cloud Infrastructure with System Center
  • Maintaining the Health of the Private Cloud
  • Health and Configuration of System Center
  • Compliance of the Private Cloud Infrastructure

2. Configuring and Optimizing Business Unit Clouds

  • System Center 2012 Virtual Machine Manager
  • Managing a Virtual Environment with Virtual Machine Manager
  • Creating Business Unit Clouds

3. Deploying Cloud Services

  • Service Templates
  • VMM Profiles
  • Web Deploy Packages
  • Server App-V
  • Data-Tier Application Packages

4. Monitoring Private Cloud Services

  • System Center 2012 Operations Manager
  • Agent Deployment in Operations Manager
  • Configuring Custom Monitoring
  • Monitoring the Network Infrastructure
  • Monitoring Distributed Applications

5. Configuring Application Performance Monitoring

  • Application Performance Monitoring
  • Advanced Monitoring in Application Performance Monitoring
  • Viewing Application Performance Data in Operations Manager

6. Operating and Extending Service Management in the Private Cloud

  • Service Manager
  • Configuring Security and User Roles
  • Configuring Work Items
  • Configuring Incident Queues
  • Configuring Service Offerings

7. Automating Incident Creation, Remediation, and Change Requests

  • System Center Orchestrator 2012
  • Integrating Orchestrator with Operations Manager and Service Manager

8. Problem Management in the Private Cloud

  • Problem Management
  • Creating Custom Rules

9. Automating Self Service Provisioning

  • Installing and Configuring the System Center Cloud Services Process Pack
  • Cloud Services Configuration Items
  • Cloud Services Request Items

10. Private Cloud Protection and Recovery

  • Protecting Data in the Private Cloud
  • Recovering Data in the Private Cloud

11. Configuring Compliance in the Private Cloud

  • IT Governance, Risk, and Compliance (IT GRC) Process Pack
  • Installing and Configuring the IT GRC Process Pack
  • Implementing an IT GRC Control Management Program
  • Maintaining Compliance Through VMM Security Baselines and System Center Advisor

12. Configuring SLAs, Dashboards, and Widgets

  • Service Level Tracking
  • Configuring and Deploying Widgets and Dashboards
  • Publishing Real-Time State with Microsoft Visio
  • System Center Analytics
  • Using Excel and SSRS to View Data
  • PerformancePoint