Integrating Cisco Unified Communications Applications v8.0 (CAPPS 8)

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Who should attend

The primary audience for this course is as follows:

    Network Administrators and Network Engineers
    CCNP Voice candidates

The secondary audience for this course is as follows:

    Systems Engineers

Certifications

This course is part of the following Certifications:

    CCNP Voice  & CCIE Voice

Prerequisites

The knowledge and skills that a learner must have before attending this course are as follows:

    Working knowledge of converged voice and data networks
    Basic knowledge of Cisco IOS gateways
    Working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
    Cisco CCNA┬« certification recommended prerequisite

Course Objectives

    Describe voice-mail integration options and requirements
    Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
    Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
    Implement voice-mail networking using VPIM
    Implement Cisco Unified Presence and Cisco Unified Personal Communicator

Course Content

Integrating Cisco Unified Communications Applications (CAPPS) v8.0 teaches you the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.

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