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ICND2 v2.0 - Interconnecting Cisco Networking Devices, Part 2


The Interconnecting Cisco Networking Devices, Part 2 (ICND2) v2.0 course provides entry-level network administrators, network support, and help desk technicians with the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network.

ICND2 v2.0 focuses on understanding redundant topologies, troubleshooting common networking issues, configuring EIGRP and multiarea OSPF in both IPv4 and IPv6, understanding WAN technologies, and becoming familiar with device management and Cisco licensing. The learner will encounter more troubleshooting and more lab time than with the previous version of ICND2.


Upon completing this course, the learner will be able to meet these overall objectives:

  • Operate a medium-sized LAN with multiple switches, supporting VLANs, trunking, and spanning tree
  • Troubleshoot IP connectivity
  • Configure and troubleshoot EIGRP in an IPv4 environment, and configure EIGRP for IPv6
  • Configure and troubleshoot OSPF in an IPv4 environment, and configure OSPF for IPv6
  • Define characteristics, functions, and components of a WAN
  • Describe SNMP, syslog, and NetFlow, and manage Cisco device configurations, Cisco IOS images, and licenses


The knowledge and skills that a learner must have before attending this course are as follows:

  • Understand network fundamentals
  • Implement local area networks
  • Implement Internet connectivity
  • Manage network device security
  • Implement WAN connectivity
  • Implement basic IPv6 connectivity

Who Should Attend

  • Target Candidate: Individuals seeking the Cisco CCNA Routing and Switching certification. The course is also appropriate for pre-sales and post-sales network engineers involved in the installation and support of enterprise branch office networks.
  • Key Job Tasks:
    • Configure: Implement the identified solution by applying the planned implementation processes using Cisco IOS commands and applications in the correct order to the selected devices and portions of the network.
    • Verify: Use the appropriate show and debug commands and applications to ensure that the solution was correctly implemented and is performing as desired.
    • Troubleshoot: Use the appropriate show and debug commands and applications to identify the cause of basic-level network issues and correctly implement a solution that ensures that the network is performing as desired.
  • Job roles: Entry Level Network Engineer, Network Administrator, Network Support Technician or Help Desk Technician.


    Module S: Review
    Module 1: Implementing Scalable Medium-Sized Networks

    Lesson 1: Troubleshooting VLAN Connectivity

        • VLAN Overview
        • Creating VLANs
        • Trunk Operation
        • Configuring Trunks
        • Dynamic Trunking Protocol
        • VLAN Troubleshooting
        • Trunk Troubleshooting
        • Summary

    Lesson 2: Building Redundant Switched Topologies

        • Issues in Redundant Topologies
        • Spanning-Tree Operation
        • Types of Spanning-Tree Protocols
        • Per VLAN Spanning Tree Plus
        • Modifying the Bridge ID
        • Analyzing the STP Topology
        • Spanning-Tree Failure Consequences
        • PortFast and BPDU Guard
        • Summary

    Lesson 3: Improving Redundant Switched Topologies with EtherChannel

        • The Need for EtherChannel
        • Advantages of EtherChannel
        • EtherChannel Protocols
        • Configuring EtherChannel
        • Verifying EtherChannel
        • Summary

    Lesson 4: Understanding Layer 3 Redundancy

        • The Need for Default Gateway Redundancy
        • Default Gateway Redundancy
        • HSRP
        • HSRP Interface Tracking
        • HSRP Load Balancing
        • Gateway Load Balancing Protocol
        • Summary

    Lesson 5: Module Summary

        • References

    Lesson 6: Module Self-Check

    Module 2: Troubleshooting Basic Connectivity

    Lesson 1: Troubleshooting IPv4 Network Connectivity

        • Components of Troubleshooting End-to-End Connectivity
        • Verification of End-to-End Connectivity
        • Verification of Physical Connectivity Issue
        • Identification of Current and Desired Path
        • Default Gateway Issues
        • Name Resolution Issues
        • ACL Issues
        • Summary

    Lesson 2: Troubleshooting IPv6 Network Connectivity

        • IPv6 Unicast Addresses
        • Troubleshooting End-to-End IPv6 Connectivity
        • Verification of End-to-End IPv6 Connectivity
        • Identification of Current and Desired IPv6 Path
        • Default Gateway Issues in IPv6
        • Name Resolution Issues in IPv6
        • ACL Issues in IPv6
        • Summary

    Lesson 3: Module Summary

        • References

    Lesson 4: Module Self-Check

    Module 3: Implementing an EIGRP-Based Solution

    Lesson 1: Implementing EIGRP

        • Dynamic Routing Protocols
        • Administrative Distance
        • EIGRP Features
        • EIGRP Path Selection
        • EIGRP Metric
        • EIGRP Configuration
        • Verification of EIGRP Configuration
        • Load Balancing with EIGRP
        • Summary

    Lesson 2: Troubleshooting EIGRP

        • Components of Troubleshooting EIGRP
        • Troubleshooting EIGRP Neighbor Issues
        • Troubleshooting EIGRP Routing Table Issues
        • Summary

    Lesson 3: Implementing EIGRP for IPv6

        • EIGRP for IPv6
        • EIGRP for IPv6 Commands
        • EIGRP for IPv6 Configuration Example
        • Summary

    Lesson 4: Module Summary

        • References

    Lesson 5: Module Self-Check

    Module 4: Implementing a Scalable, Multiarea Network, OSPFBased Solution

    Lesson 1: OSPF Overview

        • Overview
        • Link-State Routing Protocol Overview
        • Link-State Routing Protocol Data Structures
        • OSPF Metric
        • Establishing OSPF Neighbor Adjacencies
        • Building a Link-State Database
        • OSPF Area Structure
        • Summary

    Lesson 2: Multiarea OSPF IPv4 Implementation

        • Single-Area vs. Multiarea OSPF
        • Planning for the Implementation of OSPF
        • Multiarea OSPF Configuration
        • Multiarea OSPF Verification
        • Summary

    Lesson 3: Troubleshooting Multiarea OSPF

        • OSPF Neighbor States
        • Components of Troubleshooting OSPF
        • Troubleshooting OSPF Neighbor Issues
        • Troubleshooting OSPF Routing Table Issues
        • Troubleshooting OSPF Path Selection
        • Summary

    Lesson 4: Examining OSPFv3

        • OSPFv3 Key Characteristics
        • OSPFv3 Configuration
        • OSPFv3 Configuration Verification
        • Summary

    Lesson 5: Module Summary

        • References

    Lesson 6: Module Self-Check

    Module 5: Wide-Area Networks

    Lesson 1: Understanding WAN Technologies

        • Overview
        • Introduction to WAN Technologies
        • WAN Devices
        • Serial WAN Cabling
        • WAN Layer 2 Protocols
        • WAN Link Options
        • Summary

    Lesson 2: Configuring Serial Encapsulation

        • Overview
        • Serial Communication Links
        • Configuration of a Serial Interface
        • HDLC Protocol
        • Point-to-Point Protocol
        • PPP Configuration
        • PPP Authentication: PAP
        • PPP Authentication: CHAP
        • Configuring CHAP for PPP Authentication
        • Verifying CHAP Configuration
        • Troubleshooting Serial Connections
        • Summary

    Lesson 3: Establishing a WAN Connection Using Frame Relay

        • Understanding Frame Relay
        • Frame Relay Topologies
        • Frame Relay Reachability Issues
        • Frame Relay Signaling
        • Frame Relay Address Mappings
        • Configuring Frame Relay
        • Point-to-Point vs. Multipoint
        • Configuring Point-to-Point Frame Relay
        • Configuring Multipoint Frame Relay
        • Verifying Frame Relay Configuration
        • Summary

    Lesson 4: Introducing VPN Solutions

        • VPNs and Their Benefits
        • Cisco SSL VPN Solutions
        • Introducing IPsec
        • Summary

    Lesson 5: Configuring GRE Tunnels

        • GRE Tunnel Overview
        • GRE Tunnel Configuration
        • GRE Tunnel Verification
        • Summary

    Lesson 6: Module Summary

        • References

    Lesson 7: Module Self-Check

    Module 6: Network Device Management

    Lesson 1: Configuring Network Devices to Support Network Management Protocols

        • SNMP Overview
        • SNMP Versions
        • Obtaining Data from an SNMP Agent
        • SNMP Configuration
        • Syslog Overview
        • Syslog Message Format
        • Syslog Configuration
        • NetFlow Overview
        • NetFlow Architecture
        • Netflow Configuration
        • Summary

    Lesson 2: Managing Cisco Devices

        • Router Internal Components Overview
        • ROM Functions
        • Stages of the Router Power-On Boot Sequence
        • Configuration Register
        • Changing the Configuration Register
        • Locating Cisco IOS Image Files
        • Loading Cisco IOS Image Files
        • Loading Cisco IOS Configuration Files
        • Cisco IOS Integrated File System and Devices
        • Managing Cisco IOS Images
        • Deciphering Cisco IOS Image Filenames
        • Creating the Cisco IOS Image Backup
        • Upgrading Cisco IOS Images
        • Managing Device Configuration Files
        • Password Recovery
        • Summary

    Lesson 3: Licensing

        • Licensing Overview
        • Licensing Verification
        • Permanent License Installation
        • Evaluation License Installation
        • Backing up the License
        • Uninstalling the License
        • Summary

    Lesson 4: Module Summary

        • References

    Lesson 5: Module Self-Check

    Module S: ICND2 Superlab

    Lab Outline

        Lab S-1: Review

        Lab 1-1: Troubleshooting VLANs and Trunks

        Lab 1-2: Optimizing STP

        Lab 1-3: Configuring EtherChannel

        Lab 2-1: Troubleshooting IP Connectivity

        Lab 3-1: Implementing EIGRP

        Lab 3-2: Troubleshooting EIGRP

        Lab 3-3: Implementing EIGRP for IPv6

        Lab 4-1: Configuring Multiarea OSPF

        Lab 4-2: Troubleshooting Multiarea OSPF

        Lab 4-3: Configuring OSPF for IPv6

        Lab 5-1: Configuring and Troubleshooting a Serial Connection

        Lab 5-2: Establishing a Frame Relay WAN

        Lab 5-3: Establishing a GRE Tunnel

        Lab 6-1: SNMP and Syslog Basic Configuration

        Lab 6-2: Analyzing NetFlow Data

        Lab 6-3: Managing Cisco Devices and Licensing

        Lab S-2: ICND2 Superlab