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UCAD v8.0 - Unified Communications Architecture and Design

Description

Unified Communications Architecture and Design (UCAD) v8.0 provides an overview of all the components of a Cisco Unified Communications solution and demonstrates how to effectively engineer and design a Cisco Unified Communications call control solution.

Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Identify the components that comprise a complete Cisco Unified Communications solution and size and position products within the solution
  • Identify the products and features required in the LAN environment to support Cisco Unified Communications call control
  • Based on existing telephony and data statistics, perform these tasks:
    • Calculate the WAN bandwidth requirements to support VoIP calls
    • Size the voice gateway
    • Size and locate the media resources
  • Identify the issues and components that make up a Cisco Unified Communications call control solution
    • Size and locate Cisco Unified Communications call agents and Cisco Unified Communications Manager 8.x
    • Design a correct dial plan
    • Explain issues that impact E911 requirements
    • Secure the voice network components

Prerequisites

The learner should have a working knowledge equivalent to the following Cisco courses:

  • ICND1
  • ICND2
  • DESGN
  • CVOICE
  • CIPT1 and CIPT2
  • QoS
  • TDM Telephony

Who Should Attend

The primary audience for this course is as follows:

  • Network architects who design converged networks
  • System engineers who design customer and organization solutions
  • Network engineers who wish to understand the high-level design process

Outline

  • Module 1: Cisco Unified Communications Architecture Overview
    • Lesson 1: Examining Cisco Unified Communications Features
    • Lesson 2: Describing Cisco Unified Communications Messaging Components
    • Lesson 3: Describing Cisco Unified Mobility and Cisco Unified Presence
    • Lesson 4: Examining Conferencing Products
    • Lesson 5: Examining Cisco Unified Contact Center
    • Lesson 6: Describing Management Tools
    • Lesson 7: Understanding Cisco Unified Communications Security
  • Module 2: LAN Design for Cisco Unified Communications Call Control
    • Lesson 1: Explaining Campus Evolution and Cisco Unified Communications
    • Lesson 2: Connecting IP Phones
    • Lesson 3: Designing High Availability at the Data Link and Network Layers
    • Lesson 4: Reviewing LAN QoS for Cisco Unified Communications
    • Lesson 5: Designing the LAN Access Layer for Cisco Unified Communications
    • Lesson 6: Designing the LAN Distribution Layer for Cisco Unified Communications
    • Lesson 7: Designing the Core Layer for Cisco Unified Communications
  • Module 3: WAN Design for Cisco Unified Communications Call Control
    • Lesson 1: Calculating WAN Bandwidth Requirements
    • Lesson 2: Designing WAN QoS for Cisco Unified Communications
    • Lesson 3: Sizing and Selecting Voice Gateways
    • Lesson 4: Designing Media Resources
  • Module 4: Component Design for Cisco Unified Communications Call Control
    • Lesson 1: Designing Cisco Unified Communications Call Control
    • Lesson 2: Designing the Dial Plan
    • Lesson 3: Designing Emergency Services
    • Lesson 4: Designing a Secure Cisco Unified Communications Solution

    Lab Outline

    • Lab 2-1: Designing the Access Layer for IP Telephony
    • Lab 2-2: Designing the Distribution Layer for IP Telephony
    • Lab 2-3: Designing the Core Layer for IP Telephony
    • Lab 3-1: Sizing the WAN Links to Support IP Telephony
    • Lab 3-2: Sizing and Selecting the Voice Gateways for IP Telephony
    • Lab 3-3: Sizing the Media Resources for IP Telephony
    • Lab 4-1: Sizing and Positioning Cisco Unified Communications Call Control
    • Lab 4-2: Designing the Dial Plan
    • Lab 4-3: Designing Emergency Services
    • Final Lab: Designing a Multisite IP Telephony Solution