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Avaya Communication Server 1000 Familiarization Release 7.5

Course Details

This foundation-level course is the starting point for Communication Server 1000 (CS 1000) training and is designed for anyone new to the CS 1000 platform or for those requiring refresher training. Through presentations and interactive practices, you will learn the basics of system software and hardware architecture, the recommended programming hierarchy, commonly used features and services, technical documentation, and other resources to help you on the job.

Course Agenda

Day 1:
  1. System Overview
  2. Documentation
  3. Communicating with the System
  4. Administration Overlays
  5. Maintenance Overlays
Day 2:
  1. Communication Server 1000M Systems
  2. Communication Server 1000E Systems
  3. Features and Services
  4. VoIP Overview