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IP Office Platform Advanced Configuration Application Workshop

Course Details

In this course, you will gain the skills needed to install, administer, and manage the implementation of an IP Office customer solution. You will also have the opportunity to practice customizing and maintaining the IP Office system and using the IP Office advanced applications.

Course Agenda

1. Avaya IP Office Trouble Shooting

  • Security Administration
  • System Alarms
  • System Status Application
  • Monitoring
  • DTE and Reset

2. Best Practices

  • Best Practices
  • Global Support Calls
  • SSL-VPN
  • IPOSS

3. Voicemail Pro Advanced Functions

  • Text to Speech
  • Database and IVR
  • Voicemail Campaigns

4. Web Services

  • UMS
  • IMAP Services
  • Exchange 2007
  • Avaya Call Recorder
  • Contact Store

5. IP and Voice Networking

  • LAN and Gatekeeper
  • IP and Voice Networking
  • Dial in and Remote Access
  • Small Community Network
  • Remote Worker Support for SIP Clients
  • Mobility and Remote Worker

6. Voicemail Pro in a Small Community Network

  • Meshed Networking with IPO
  • Centralized Voicemail Pro
  • Distributed Voicemail Pro