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Avaya Aura Messaging Implementation

Course Details

Through this hands-on training, you will learn the basics of implementation tasks for Avaya Aura Messaging and how to troubleshoot issues that may arise during the implementation process. You will also learn about the hardware and architecture, administrative tasks, preparing the Microsoft Exchange Store, and how to back up and restore the system.

Note: This particular version of the class does not prepare you for the current certification.

Course Prerequisites

  • Knowledge of Avaya Messaging concepts, hardware, and software
  • Familiarity with Microsoft Exchange system

Course Agenda

Day 1

. Avaya Aura Messaging

    Features
    Architecture Solutions

2. Hardware

    Servers and components:
        S8800
        S8730
        HP
        Dell
    Installing servers:
        S8800
        S8730
        HP
        Dell

3. Pre-Installation Tasks and Installing the Software

    Pre-Installation Tasks
    Prerequisites and Requirements for Installing
    Installing Avaya Aura Messaging 6.1 Software
    Updating the Avaya Aura Messaging Software

4. Architecture

    Server Roles
    Most Common Topologies

Day 2
5. Preparing the Network

    Enabling Network Traffic to Support Messaging
    Creating Domain Name System (DNS) Record

6. Telephony Server

    Basics of Switch/Telephony Server

7. Administering the Storage Role

    Starting the Messaging System
    Configuring and Adding the Mail Gateway
    Verifying the Trusted Server Configuration
    Setting and Configuring Mailbox Parameters
    Adding a Postmaster Mailbox
    Configuring an IMAP4 port

8. Administering the Application Role

    Configuring the Switch Link
    Setting the Phone Extension Length for Dial Rules
    Dial Rules
    Assigning an Attendant Number
    Fax Capabilities
    Configuring Languages

9. Test User

    Adding Test Users
    Setting up a Message Testing Scenario

10. Clientless Outlook Toolbar

    Avaya Aura Messaging Form
    Installing and Displaying the Avaya Aura Messaging Toolbar in MicrosoftOutlook
    Accessing Messages through Outlook for Avaya Message Store
    Using the Clientless Outlook Toolbar

Day 3
11. Preparing MS Exchange Store

    Exchange Store
    Configuring Exchange Store
    Configuring Avaya Aura Messaging for Exchange
    Enabling Users for Exchange
    Leaving and Retrieving Voice Messages for Exchange

12. Administering Sites and Topology

    Setting Site Properties for the First Time
    Adding Additional Sites
    Adding Additional Application Servers
    Configuring a Cluster

13. Troubleshooting

    Troubleshooting Common Installation Issues

14. Backup and Restore

    Performing a Backup
    Using Avaya Aura Messaging to:
        Backup Status
        Backup History
        Restoring a Backup

15. Upgrades and Migrations

    Options
    Scenarios
    Upgrading Legacy Modular Messaging Hardware