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CallPilot 5.0 System Administration and Applications

Course Details

In this course, you will learn to set up the CallPilot database and performday-to-day administration tasks. You'll learn to use Application Builder tocreate and maintain CallPilot multimedia applications, such as menus andannouncements. You will also learn to configure and use Remote NotificationService, Desktop Messaging, Shared Telephone Messaging Service, and MessageForwarding Rule.

Course Agenda

1. How It Works

2. Introducing CallPilot Manager

3. Setting Up Database Administration

4. Performing Basic Day-to-Day Administration

5. Introducing Application Builder

6. Using Application Builder Blocks

7. Performing Application Builder Practice

8. Maintaining Applications

9. Setting Up Remote Notification

10. Using Desktop Messaging

11. Using My CallPilot

12. Using Message Forwarding Rule

13. Directory Synchronization Overview